Our claims experience is essential to helping rebuild lives devastated by flood
NFS has the largest scalable, flood-tested claims team in the industry comprised of nearly 70 employees, with tenures averaging seven years in flood and 10 years in insurance. We have the capacity and highly focused knowledge to respond quickly in the event of a large-scale catastrophic flood (CAT event) and the ability to ensure the claims experience is implemented with the policyholders’ interests in mind.
Proof in Numbers: timely claims handling and payment
- 24/7 reporting
- Better FEMA 45-day standard by more than 32%
- 30% of policyholders received an advance payment before their claim was finalized
- During Superstorm Sandy, in a 12-day period, we handled intake for 78,044 claims resulting in $4.5+billion in claims payments